Return & Refund Policy
At VEXO, we want you to shop with confidence. If something isn't right with your purchase, we're here to help.
7-Day Return Policy
You can request a return within 7 days of receiving your order.
Returns can be requested for:
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Size or fitting issues
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Product not matching your expectations
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Damaged or defective products
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Incorrect products received
Return Conditions
To be eligible for a return:
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The product must be unused and in its original condition.
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Original packaging, tags and accessories should be included.
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Proof of purchase or order number must be provided.
How to Request a Return
Contact us within 7 days of delivery and share:
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Your name
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Order number
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Product name
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Reason for return
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Product photographs, if applicable
Please wait for our confirmation and return instructions before sending the product back.
Refund Policy
Once the returned product has been received and inspected, we will inform you about the refund approval.
Approved refunds will be processed through the applicable payment method. Processing time may depend on your payment provider.
Damaged or Incorrect Products
If you receive a damaged, defective or incorrect product, contact us as soon as possible with photographs and your order details.
Contact Us
Name: Digesh Sahu
Email: digeshsahu37951@gmail.com
Phone: +91 6260146084
Thank you for shopping with VEXO.
Nothing in this policy affects your rights under applicable consumer protection laws.